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>>>Service-Form<<<

General:

We carry out service and repair work on FrSky products, which have been purchased from us (warranty processing or repair) but also for articles purchased from other suppliers (against invoice). Send in the product with our service form. If you have any questions, please use the e-mail address service@engelmt.de .

Please make a data backup before sending in your transmitter, so that your data is available to you after a check or repair and can be reloaded by you. We cannot guarantee that the stored data will be preserved during the inspection or repair. If we have made a firmware update, you should check all programming settings for correct function. Any liability for damage to or loss of data and programming is excluded.

The general service lead time is about 10-14 working days.

General repairs:

  • Replacing the RTC battery (storage battery, buffer battery) 9.95 EUR/fixed price plus battery and shipping costs

Update services:

  1. If you want to update a FrSky transmitter or receiver with the FCC firmware (international) to the LBT procedure permitted in Europe, then this is no problem for us.
  2. If you want to get the security update flashed properly on your FrSky transmitter or receiver, this is also no problem for us.
  3. If you would like to have your ACCST receivers (X-series and RX-series) upgraded with the new UNI-ACCST mother firmware, this is also no problem for us.

(Information about the security update can also be found here: security-update)

  • We are happy to update your products at a fixed price.

    We offer the following fixed prices:

Update of a FrSky Article 9,95 EUR/fixed price
Each additional article 5,00 EUR/fixed price

The prices do not include
shipping costs.

(For larger quantities please contact us)

  • Calculation example:

    1x HORUS X12S 9,95 EUR
    1x X8R Receiver 5,00 EUR
    1x G-RX8 Receiver 5,00 EUR

    total amount 19,95 EUR+ shipping costs.


Installation or modification service:

General:

  • Mode setting for FrSky transmitter. The transmitters are delivered with mode 2. If you need the mode 1, 3 or 4, then we will gladly modify your transmitter for 9,95 EUR/fixed price
  • Installation fee for stick switch per stick switch flat rate 29,95 EUR (price plus stick switch)

Modification service for FrSky HORUS X10 und HORUS X10S

  • Installation Bluetooth ACCESS PARA module fixed price 45,00 EUR (price plus Bluetooth module)
  • Installation ACCESS HF module upgrade fixed price 22.50 EUR (price plus HF module upgrade)
  • Installation ACCES RF module and Bluetooth PARA module upgrade fixed price 45.00 EUR (plus RF module and Bluetooth module)

Modification service for FrSky HORUS X12S

  • Installation dual power supply fixed price 44,90 EUR (plus dual power supply)
  • Installation conversion kit circular polarizing antennas 99,00 EUR (incl. conversion kit)
  • Installation Bluetooth ACCESS PARA module fixed price 45,00 EUR (price plus Bluetooth module) (only possible with OpenTX or ETHOS)
  • Installation ACCESS HF module upgrade fixed price 22.50 EUR (price plus HF module upgrade) (only possible with OpenTX or ETHOS)
  • Installation ACCES RF module and Bluetooth PARA module upgrade fixed price 45.00 EUR (plus RF module and Bluetooth module) (only possible with OpenTX or ETHOS)


The prices do not include
shipping costs.


Flashing service of the operating systems at FrSky HORUS transmitters:

If you want to get your FrSky HORUS transmitter reflashed from FrOS to OpenTX or ETHOS (or from OpenTX to FrOS or ETHOS), we will be happy to do the work for you.

  • Flushing of the operating system with installation of the SD card fixed price 9.95 EUR

The prices do not include shipping costs.


Preparation of a cost estimate:

You send an article for repair but would like to know how much the repair will cost? No problem!

We will be happy to provide you with a cost estimate for the repair costs incurred. However, since the preparation is already connected with work on your device, we will charge the estimate with 20.00 EUR plus
shipping costs for the return delivery if the repair is too expensive for you. In case of a repair the amount will not be charged.


If you want to accept our service, please send us your products for update service.

Please use this service form, which you can download here

Service-Form

  • Our Adress:

    Engel Modellbau & Technik
    Eberhäuser Weg 24
    37139 Adelebsen - Güntersen (Germany)

eMail-Adress: service@engelmt.de 



Vacation time!

In the time from 04.08. - 24.08.2022 our local store will be closed.

During this period, only limited phone and email support will take place.

Orders will be processed and shipped as usual.

From 25.08.2022 we will be there for you again as usual!

We say MANY THANKS to all the voters!

Manufacturer

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